Privacy Policy

Last Updated: August 2026

Our Commitment to Privacy

Vendara Global Ltd is committed to protecting the privacy and personal information of our customers, prospective customers, suppliers, business partners and website visitors.

This Privacy Policy explains how Vendara Global Ltd (“Vendara Global”, “Vendara”, “we”, “us” or “our”) collects, uses, stores, shares and protects personal information when you visit our website, contact us, request a quotation or trade sample, place an order, subscribe to communications or otherwise engage with our business.

Vendara Global Ltd is registered in Scotland, United Kingdom. Where applicable, Vendara Global Ltd acts as the data controller for personal information processed in connection with our business activities.

Information We Collect

The personal information we collect depends on how you interact with us and may include:

  • Name and job title

  • Company or organisation name

  • Business type

  • Email address

  • Telephone or WhatsApp number

  • Country and postal or delivery address

  • Product interests and requirements

  • Estimated order quantities

  • Sample and quotation requests

  • Product specifications and packaging requirements

  • Order, transaction and delivery information

  • Business correspondence

  • Marketing preferences

  • Information you voluntarily provide through our website forms or other communications

When you use our website, certain technical information may also be collected, including your IP address, browser and device information, pages visited and website interaction data, depending on the technologies used on our website and your cookie preferences.

How We Collect Information

We collect personal information when you:

  • Visit or interact with our website

  • Contact Vendara Global

  • Submit a trade enquiry

  • Request a quotation or trade sample

  • Place or discuss an order

  • Subscribe to product or company updates

  • Communicate with us by email, telephone, WhatsApp or other business channels

  • Enter into a customer, supplier or other commercial relationship with us

Where appropriate, we may also receive relevant business information from your organisation, authorised representatives, service providers, commercial partners or legitimate publicly available business sources.

How We Use Your Information

We use personal information where appropriate to:

  • Respond to enquiries

  • Prepare quotations and commercial proposals

  • Process trade sample requests

  • Process and fulfil orders

  • Manage customer, supplier and business relationships

  • Communicate product specifications and availability

  • Arrange shipping, logistics and delivery

  • Prepare commercial and shipping documentation

  • Process payments and maintain transaction records

  • Provide customer support

  • Assess private-label and bespoke sourcing enquiries

  • Improve our website, products and services

  • Maintain the security and integrity of our systems

  • Prevent and investigate fraud, misuse or security incidents

  • Maintain appropriate accounting, tax and commercial records

  • Meet legal and regulatory obligations

  • Establish, exercise or defend legal rights

  • Send marketing communications where permitted by applicable law

We process personal information only where we have an appropriate purpose and lawful basis for doing so.

Lawful Bases for Processing

Where UK data protection law applies, we rely on one or more appropriate lawful bases for processing personal information.

  • Contract

    We process information where necessary to take steps at your request before entering into a contract or to perform our obligations under an existing contract.

  • Legitimate Interests

    We process information where reasonably necessary for our legitimate business interests, including responding to business enquiries, managing commercial relationships, improving our services, protecting our business and systems, and communicating appropriately with existing or prospective business contacts.

    We consider these interests against the rights and freedoms of the individuals concerned.

  • Consent

    Where required, we process personal information on the basis of your consent.

    Where processing relies on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

  • Legal Obligation
    We process personal information where necessary to comply with applicable legal, regulatory, accounting, tax or other statutory requirements.

Marketing Communications

Where permitted by applicable law, we may send information about Vendara Global products, new collections, trade opportunities, company developments and other relevant business updates.

Where consent is required, we will request it before sending such communications.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.

Opting out of marketing will not prevent us from sending necessary communications relating to enquiries, quotations, orders, transactions or existing business relationships.

Sharing Your Information

Vendara Global does not sell personal information.

Where reasonably necessary to operate our business, provide services or fulfil a transaction, personal information may be shared with relevant third parties, including:

  • Logistics and freight providers

  • Couriers and delivery companies

  • Customs and trade-service providers

  • Payment processors and financial institutions

  • Website, IT, hosting and cloud-service providers

  • Email and communication-service providers

  • Suppliers and commercial partners where necessary to fulfil your requirements

  • Accountants, lawyers, insurers and other professional advisers

  • Government, customs, tax, regulatory or law-enforcement authorities where disclosure is required or permitted by law

  • We seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

Third-party service providers process personal information according to their respective roles and applicable data protection obligations.

International Data Transfers

Vendara Global operates internationally and works with customers, suppliers, service providers and commercial partners in different countries.

As a result, personal information may be processed or transferred outside the United Kingdom in connection with legitimate business activities.

Where UK data protection law requires safeguards for an international transfer, we take appropriate steps to ensure that the transfer is made using a recognised legal mechanism or other applicable safeguard.

Data Security

We take appropriate technical and organisational measures designed to protect personal information against accidental or unlawful loss, misuse, alteration, disclosure or unauthorised access.

Access to personal information is limited, where appropriate, to individuals and service providers who require access for legitimate business purposes.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, regulatory, tax, accounting, contractual and legitimate business requirements.

Retention periods are determined according to factors including:

  • The nature of the information

  • The purpose for which it is processed

  • Our relationship with you

  • Applicable legal and regulatory requirements

  • Accounting and tax requirements

  • Contractual obligations

  • The need to establish, exercise or defend legal rights

When personal information is no longer required, we take appropriate steps to delete, anonymise or securely dispose of it.

Your Data Protection Rights

Depending on applicable law and the circumstances, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information in certain circumstances

  • Request restriction of processing in certain circumstances

  • Object to certain processing

  • Request portability of eligible personal information

  • Withdraw consent where processing relies on consent

  • Raise concerns about how your personal information is handled

  • These rights are not absolute and may be subject to legal conditions or exemptions.

  • We may need to verify your identity before responding to certain requests.

If you wish to exercise an applicable data protection right, please contact us using the details provided below.

Cookies and Website Technologies

Our website uses or may use cookies and similar technologies to operate website functionality, remember preferences, understand website performance and, where applicable and permitted, measure how visitors interact with our website.

Some cookies are necessary for the website to function properly.

Where consent is legally required for non-essential cookies or similar technologies, we will provide appropriate choices before those technologies are activated.

You can manage applicable cookie preferences through the cookie controls provided on our website.

Further information about the cookies and technologies used on our website is provided in our Cookie Policy.

Third-Party Websites and Services

Our website may contain links to websites, platforms or services operated by third parties.

Vendara Global does not control the privacy practices of independent third parties. When you leave our website or interact directly with a third-party service, we encourage you to review that organisation's privacy information.

Automated Decision-Making

Vendara Global does not currently use personal information for solely automated decision-making that produces legal or similarly significant effects on individuals.

If our use of automated decision-making changes materially, we will update this Privacy Policy and provide any additional information required by applicable law.

Children's Privacy

Vendara Global's commercial services are primarily intended for businesses and adults.

We do not knowingly seek to collect personal information from children through our commercial services.

If we become aware that personal information relating to a child has been collected in circumstances where it should not have been, we will take appropriate steps in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technologies or applicable legal and regulatory requirements.

The current version will be published on this page together with the date of the latest update.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

For questions about this Privacy Policy, the personal information we hold about you, or to exercise an applicable data protection right, please contact: